Delivery & Returns
When will my order be delivered?
We usually deliver within 5-15 Business days from the placement of the order.
What are the international courier charges?
International courier charged at ₹3000 FLAT for all locations up to orders worth ₹10,000. Over and above that shipping charges will be at ₹5000. Any custom clearance duty/penalties for delivery or returns has to be borne by the customer.
When will my custom-made order be delivered?
Custom-made Jewellery will take at least 20-25 working days from the date of purchase.
Are there any additional shipping charges?
Shipping charges is free PAN India.
Do we provide CASH ON DELIVERY service?
COD is not available.
What can I return?
We do not have an Exchange/ Return unless the product received by you is damaged. To start a return, you can contact us at [email protected] If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Where do I send my return/refunds?
If damaged, the jewellery piece has to be sent to the following address clearly printed/written on your returns parcel with the Ishhaara order # number. We do not offer Freight To Collect (FTC) service for the packages returned to us. The returns will be made at your own cost. unless a mistake is made by Ishhaara. The sender has to bear the returns shipping cost. Tracking details have to be shared within 48 hours. We do not do refunds.
No.200A, Madhavaram High Road,
Chennai - 600060
After Sales Queries : Call or WhatsApp @ +91-8925199510 or [email protected], our team will get back to you within 2 working days.