Delivery & Returns

When will my order be delivered?

We usually deliver within 5-15 Business days from the placement of the order.

What are the international courier charges?

International courier charged at ₹3000 FLAT for all locations. Any custom clearance duty/penalties hace to be borne by the customer. 

When will my custom-made order be delivered?

Custom-made Jewellery will take at least 20-25 working days from the date of purchase.

Are there any additional shipping charges?

Shipping charges is free.

Do we provide CASH ON DELIVERY service?

COD is not available.

What can I return?

We do not have an Exchange/ Return unless the product received by you is damaged.

Where do I send my return/refunds?

If damaged, the jewellery piece has to be sent to the following address clearly printed/written on your returns parcel with the Ishhaara order # number. We Do not provide Pick-up service, hence the order needs to be self-shipped in case of an exchange/replacement. The sender has to bear the returns shipping cost. We do not do refunds. 

Warehouse Address:

Ishhaara

No.200A, Madhavaram High Road,
Thapalpetti, Madhavaram,
Chennai - 600060

Contact: 8925199510 

After Sales Queries : Call or WhatsApp @ +91-8925199510 or delivery@ishhaara.com, our team will get back to you within 2 working days.